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Praesto Support

We are here to help

Contact Us

Need help with Praesto? Reach out and we will get back to you as soon as possible.

Email Support

Before Contacting Support

  • Make sure you are running the latest version of Praesto from the App Store
  • Try restarting the app
  • Check that your device has enough storage space
  • Restart your device if issues persist

When Contacting Us

To help us assist you faster, please include:

  • Your device model (e.g., iPhone 15 Pro, iPad Air)
  • Your iOS/iPadOS version (e.g., iOS 18.2)
  • A clear description of the issue
  • Steps to reproduce the problem (if applicable)
  • Any error messages you see
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