Say Your Move Support
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Voice Recognition Tips
- Speak clearly and at a normal pace
- Use standard chess notation (e.g., "e4", "knight to f3")
- For ambiguous moves, use the phonetic alphabet (e.g., "alpha knight to f3")
- Ensure microphone permissions are enabled in Settings
- Reduce background noise for better recognition
Before Contacting Support
- Make sure you are running the latest version from the App Store
- Check that microphone permissions are enabled
- Try restarting the app
- Restart your device if issues persist
When Contacting Us
To help us assist you faster, please include:
- Your device model (e.g., iPhone 15 Pro, iPad Air)
- Your iOS/iPadOS version (e.g., iOS 18.2)
- A clear description of the issue
- Steps to reproduce the problem (if applicable)
- Any error messages you see
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