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Say Your Move Support

We are here to help

Contact Us

Need help with Say Your Move? Reach out and we will get back to you as soon as possible.

Email Support

Voice Recognition Tips

  • Speak clearly and at a normal pace
  • Use standard chess notation (e.g., "e4", "knight to f3")
  • For ambiguous moves, use the phonetic alphabet (e.g., "alpha knight to f3")
  • Ensure microphone permissions are enabled in Settings
  • Reduce background noise for better recognition

Before Contacting Support

  • Make sure you are running the latest version from the App Store
  • Check that microphone permissions are enabled
  • Try restarting the app
  • Restart your device if issues persist

When Contacting Us

To help us assist you faster, please include:

  • Your device model (e.g., iPhone 15 Pro, iPad Air)
  • Your iOS/iPadOS version (e.g., iOS 18.2)
  • A clear description of the issue
  • Steps to reproduce the problem (if applicable)
  • Any error messages you see
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